![]() You’ll be able to review the company’s response and will have 60 days to provide feedback about the company's response. We will let you know when the company responds. Learn more about how we share complaint data. With your consent we also publish your description of what happened, after taking steps to remove personal information. We publish information about your complaint (without information that directly identifies you) in our public Consumer Complaint Database. ![]() In some cases, the company will let you know their response is in progress and provide a final response in 60 days. The company will communicate with you as needed and respond to the issues in your complaint. If we find that another government agency would be better able to assist, we will send your complaint to them and let you know. We'll send your complaint directly to the company so it can review the issues in your complaint. You will receive email updates and can check the status of your complaint. You submit a complaint, or another government agency forwards your complaint to us. Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace. Chase customer loses total of 7,000 in Zelle scam: Heres what you need to know 'The caller ID number was identical to the one on the back of my Chase card. If you are submitting for someone else, you must disclose your relationship to the consumer and that you are submitting a complaint on their behalf.Without this, the company won't be able to respond to your complaint. You will need to provide your address.You will need to provide your name, email, and phone number to create your secure account.If we can’t send the complaint to that company, we’ll let you know what you can do next. If you don’t see the company, provide complete contact information for the company.We will forward your complaint directly to this company and ask for a response. Select a company from the list in the form.If you have written authorization, consider attaching it. ![]() Please use the below fields to provide the requested information so that we may best assist you. We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas.
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